SiteGround Review 2024: Does It Still Live Up to the Hype?

SiteGround is one of the best shared hosting services and one of the most popular hosting solutions for WordPress users, with some distinguishing features. It is a little pricey, but it provides you with cutting-edge technology such as Google Cloud infrastructure and LiteSpeed web servers to ensure peak performance. You also get in-house security solutions, such as a firewall.

But is it straightforward to use for complete beginners? How secure and speedy is it? In this SiteGround review, we’ll combine user feedback with our in-house testing knowledge to walk you through all SiteGround offers to offer and answer all of your questions. You will learn all you need to know about security, performance, usability, and support.

SiteGround pros and cons

Things we like

  • Very fast page load times
  • Servers on 4 continents
  • Innovative speed-boosting tech
  • Free SSL with all plans
  • free website builder included
  • Custom control panel

Things we don’t like

  • There is no mid-tier scalability option
  • Expensive subscription plans
  • free domain are not included

Is SiteGround’s hosting management user-friendly?

SiteGround impressed us with its ease of use, propelling it to the top of our list of the best web hosting providers. With a native hosting control panel and an easy-to-use interface, the provider ensured that everything was simple to find and operate.

SiteGround Setup Process

The first step in using SiteGround is to determine the hosting option you require: WordPress, WooCommerce, Cloud, or Reseller. Following this, the process of configuring your hosting is fairly straightforward.

  • After subscribing to SiteGround, go to the Websites page and choose “New Website.”
  • Then, choose if you’ll need a new domain, have already purchased a domain, or initially utilize a temporary domain.
setting-up-siteground
  • In the following stage, you’ll need to decide whether you want to build a new website or migrate an existing one.
  • After clicking to start a new website, you’ll need to select an application to develop your site with.
  • The final step is to submit your login credentials and start developing your SiteGround website.

SiteGround Control Panel

SiteGround has discontinued cPanel, which it utilized until 2020, and replaced it with Site Tools. It is an in-house created hosting control panel, a modern and functional solution that is simple to use even if you have never used a control panel before.

Site tools can be accessed from the management area of each individual website.

control-panel

By the way, this is a very handy interface because it includes shortcuts to certain Site Tools menu items and a WordPress admin panel login button.

We personally love utilizing site tools. The primary menu on the left is simple to use, and each tool includes an explanation. At the same time, you can tailor it to your own needs by pinning the most commonly used tools on the main screen.

control-panel-2

This is also where you can see how much disk space you’re using and how many people have visited your website.

The control panel provides access to several functionalities, including:

  • Sitebuilder: Sitebuilder provides quick and easy access to a free website builder. SiteGround delivers all of their plans.
  • CDN 2.0: CDN 2.0 enables you to optimize your website’s speed by managing your content delivery network.
  • Site scanner, which will examine your website host for any vulnerabilities.
  • SSL, which comes free with every membership package.
  • Dedicated IP: Manage your dedicated website IP address.

Overall, Site Tools is as functional as cPanel. Plus, it looks better.

SiteGround for WordPress

WordPress installation on SiteGround requires minimal effort or prior experience. The provider will simply walk you through the necessary processes. All you have to do is find the WordPress installation on the main dashboard. Alternatively, go to Websites > New Website in the main menu.

You may also choose to move an existing website to SiteGround. It’s a free and convenient solution; the host includes its own WP Migrator plugin to enable you to switch hosting providers seamlessly. In all other circumstances, simply select the desired program: WordPress or WordPress with WooCommerce.

wordpress
wordpress

After that, simply enter your email address and password. Finally, you can opt to add additional security to your website. Personally, we avoid this one and instead use third-party technologies to fill security gaps.

Once you click Finish, the installation will take only a few minutes to complete. SiteGround will next activate the WordPress Starter Sites plugin, which will assist you in setting up the actual website. You’ll be able to choose from a variety of themes and configure the most common features for a simple start.

SiteGround starter sites

Overall, the process is effortless. SiteGround demonstrates itself to be a convenient WordPress site hosting company that handles everything. Simply select your preferences and create a safe password (which can be generated automatically).

Essential features: SSL certificate, email hosting, and SiteGround staging.

SiteGround features a variety of additional tools to help you host professional-looking websites and improve the user experience.

One of these tools is an SSL certificate, which you must activate yourself. We tested this capability with the free WildCard SSL, which secures both your main domain and all of its subdomains.

Once you’ve activated your domain, go to the left-side menu and turn on HTTPS Enforce.

https-enforce

Email hosting is another vital feature included with any SiteGround membership. The procedure for getting a professional email address with SiteGround is as simple as creating a new website. If not easier,. All you have to do is think of a name for your mailbox and create a strong password.

Even with the entry-level plan, SiteGround allows you to create an unlimited number of email accounts. To do this, navigate to the Email Accounts area of your Site Tools administrative panel.

Creating-SiteGround-email-account-2022-07

By default, SiteGround limits the size of your mailbox to 512MB, but you can modify this at any moment. Simply hit the three dots next to your email address.

Email-accounts-managment-area-in-SiteGround-control-panel

You can access your actual inbox from the same menu by selecting the Log into Webmail option.

SiteGround employs the RoundCube email client, which is quite out of date. Nevertheless, it does the job. Furthermore, the provider has a simple menu on the left that allows you to set up autoresponders or forwarders. SiteGround has also introduced email marketing, which makes managing email campaigns simple and effective. You can easily create campaigns and craft messages with our straightforward email builder.

SiteGround-webmail-client-interface

Furthermore, SiteGround is one of the few providers to integrate a website staging tool with shared hosting (beginning with GrowBig). When available, it’s a crucial element for keeping your website’s development and improvement running smoothly and securely.

This function creates a carbon copy of your website, allowing you to test modifications or make improvements. To build a staging environment, simply give it a name and press the build button. If you have a lot of features to test, you can establish as many staging environments as you like—or as many as your plan permits.

staging

When deploying changes from the staging environment to your published website, you can specify what to deploy. You can transfer all modifications or simply a few files, depending on what works best.

Overall, it’s one of the most useful tools for designing and managing your website.

Performance: SiteGround speed, uptime, and stress tests

SiteGround is one of the quickest shared hosting services that we’ve tested. Not only that, but it is extremely reliable and capable of managing large amounts of traffic.

SiteGround may exhibit one of the top performance outcomes because it has highly powerful technology behind it.

Server location selection. You can choose a server from one of eight locations: the United States (Iowa, Virginia, Texas, and California), the United Kingdom, the Netherlands, Germany, Spain, France, Singapore, or Australia.

New technology and software optimizations. SiteGround executes the most recent upgrades as soon as they are secure. Your website will take advantage of the most recent PHP versions, HTTP/2 and QUIC, TLS 1.3, and OCSP Stapling.

In-house speed solutions. PHP is really quick, and MySQL is configured specifically. SiteGround released Ultrafast PHP, a unique PHP implementation for its GrowBig and GoGeek services. All plans have a customized MySQL setup, which addresses the issue of slow MySQL queries and increases speed even further.

SuperCacher and SG Optimizer. SuperCacher is a three-layer caching technology that improves page load times, caches static website content, and conserves CPU resources. The SG Optimizer allows you to modify cache settings straight from your WordPress admin panel, and it also includes a number of handy speed-boosting tools.

Good to Know

SiteGround uses the most powerful Google Cloud server architecture, ensuring that you receive the greatest hardware available today. The behind-the-scenes configuration allows the provider to stay on top of its game and avoid any technical challenges that come with maintaining your servers.

We examined SiteGround’s performance on the GrowBig plan to determine how well this hosting company actually performs.

SiteGround uptime and response time

First, we considered how dependable the provider is. Over nearly two months, SiteGround had only three outages. There is a total of seven minutes of downtime. This results in an average uptime of 99.99%, which is highly desirable.

SiteGround-uptime-results

While the norm and SiteGround’s uptime guarantee are 99.9%, the real result is far superior.

To put that in context, 99.9% would result in nearly 9 hours of annual downtime. Meanwhile, 99.99% equals only 52 minutes.

SiteGround speed test

To evaluate SiteGround’s speed performance, we wanted to see how quickly the provider loaded a completely empty site and, subsequently, a site with a WordPress installation from various regions. For that, we used the GTmetrix tool, and here are the results:

gtmetrix-comparing

For this test, we hosted our website in the United States, which yielded the greatest results—it took only 0.3 seconds. This result is faster than Hostinger, which took 479 milliseconds to load. The differences are minor, yet they give SiteGround a little advantage.

However, the times in London and Mumbai were slower than those in the United States. Although this was to be expected, the results were still quite excellent; for example, Hostinger in the UK took 1.3s and in Mumbai it took 1.7s. So, SiteGround’s 481 ms and 0.9 ms are spot on.

How do we know this? Google’s standard for loading time is 2.5 seconds. SiteGround fits into that timeframe with a few seconds to spare.

But that is not a real website. Next, we installed a lovely theme that included demo material. I actually made it quite heavy. SiteGround did not flinch. LCP increased to 0.8 seconds, which is still really quick.

gtmetrix-wordpress-installed_1

SiteGround Stress Testing

We ran a stress test on SiteGround to see how well it handles user traffic. Our baseline was 25,000 visits per month, as stated by the GrowBig plan. So we delivered 50 virtual visitors to our site, which, with continued daily activity for 30 days, may amount to approximately 50 monthly users. And SiteGround easily handled all of the traffic.

stress-testing

What’s crucial here are the blue and grey lines, which reflect speed and visitors, respectively. There was one glitch; however, SiteGround struggled with the amount of traffic we were sending to its servers. So, we believe our test demonstrates that SiteGround can handle more than its guaranteed 25,000 visitors per month.

The final line is that SiteGround provides excellent performance. The uptime is better than guaranteed, and webpages load quickly. Not to mention that the supplier did not lose face when we launched our website.

Bonus tip: SIteGround automatically assesses your website’s performance in a variety of categories each month, including cache ratio, CDN utilization, data center and network speed, WordPress optimization, and more. Following that, you’ll receive an in-depth performance report via email, which includes your overall website performance score, individual scores for each category, and actionable recommendations in case any areas need improvement.

SiteGround Security

SiteGround has a number of security features in place to protect both its servers and the websites they host. For example, every plan includes free SSL to safeguard your visitors’ connections, as well as daily backups to ensure that your site can be restored if something goes wrong.

Additional security features are available with your SiteGround subscription:

Real-time monitoring system:

The server’s status is checked every 0.5 seconds.

Custom Web Application Firewall (WAF):

SiteGround adds new rules every year. There are hundreds of them. This helps to protect against new application vulnerabilities.

An AI-powered anti-bot system:

designed to stop millions of threats per day.

SiteGround Security Plugin:

It guards against typical assaults like brute force, spyware, and other concerns that the WordPress community is all too familiar with.

Free native CDN configuration:

This helps to protect your website from DDoS attacks while also blocking dangerous content. When your website’s content is transferred to numerous servers throughout the world, the original IP address is hidden. It can also speed up your website for visitors from far away.

Daily automated backups:

allows you to restore your website with only one click. In addition, you may choose what to restore: emails, all files and databases, just files, or just databases.

Monthly Security Reports:

A summary of the findings, including a total site security score, a breakdown score for each security check, and actionable suggestions if any areas require your attention.

Backups are spread and stored across many data centers to increase redundancy and security. So, even if one copy is damaged, there is a perfectly good backup available.

One disadvantage of SiteGround’s security strategy is that domain privacy is a paid option, costing $12 for the first year and $24 per year to renew. Many domain registrars don’t even charge for domain privacy. If you are from Europe, you do not need to worry about it.

Overall, we were satisfied with SiteGround’s security features. It is a highly secure web hosting provider. While domain privacy is an additional cost, there are numerous other security features that make up for it.

What are the types of SiteGround hosting?

SiteGround provides services that are compatible with many forms of hosting. While there is no VPS hosting option, which would be quite useful for those who are familiar with hosting solutions and demand significant resources, there are numerous additional possibilities for a variety of needs.

WordPress Hosting

SiteGround offers WordPress hosting options beginning at $2.99 per month. There are numerous elements available in this plan that provide increasingly more functions. However, regardless of any package you choose, you will receive a free SSL, WordPress installation, unmetered traffic, CDN 2.0, and a slew of other benefits.

WooCommerce Hosting

SiteGround’s WooCommerce hosting plan is ideal for people who want to successfully manage a website and an online store. The price starts at $2.99 a month, with the option to scale. It also includes a pre-installed WooCommerce plugin, allows you to sell any products or services, offers customizable delivery choices, and accepts payments out of the box.

Cloud Hosting

SiteGround’s cloud hosting option, which includes managed services, enables you to expand your business website. The rates begin at $100.00 per month, with many scalability options available. Each plan includes a varied number of CPU cores, memory storage, SSD space, and permitted data transmission rates.

Reseller Hosting

SiteGround Reseller Hosting enables you to offer hosting services to your customers. In this manner, you don’t need to buy any equipment to start providing hosting services. SiteGround’s reseller plans begin at $4.99 per month, but you can grow your business and sell more expensive hosting options.

SiteGround pricing and hosting plans.

SiteGround is a little higher-end hosting company, with shared hosting plans starting at $2.99 per month.

The host does not offer dedicated hosting, but it does provide VPS and cloud hosting starting at $100.00 per month for very large and popular sites. However, because shared hosting is the most common option for site building, we’ll primarily discuss shared hosting plan rates.


StartUP
GrowBigGoGeek
Price$2.99/month$4.99/month$7.99/month
Websites1UnlimitedUnlimited
SSD storage10GB20GB40GB
Monthly visitors supportedUp to 10,000Up to 100,000Up to 400,000
Free SSL
Free CDN
Free Email
Daily backups
Unlimited bandwidth
Staging
PHP setup
Collaboration tool
Private DNS
White-label panel
Priority support

For starters, all three shared hosting plans provide free SSL certificates, email accounts, native CDN, automated daily backups, unlimited bandwidth, and built-in caching. While there are no free domains available, the server resources and additional features vary depending on the plan you select.

Pro tip

Please keep in mind that the pricing listed above are for a 12-month billing cycle, and will increase dramatically following renewal.

SiteGround offers a 30-day money-back guarantee on shared hosting plans, including renewals. If the renewal period has not yet begun and you have already paid, you will receive a full refund. In other circumstances, the first month’s fee will be removed from your refund.

Overall, SiteGround has complex pricing yet provides excellent value for money. The tools and services available far exceed those provided by other shared hosting companies.

Best Value

To get the greatest bargain, we purchased GrowBig with a three-year advance payment. This ensures that the monthly price remains constant at $17.49. The amount came to $629.64. No price increases or increased renewal rates.

Does SiteGround have a website builder?

Yes, SiteGround offers a free website builder with its hosting plans. However, we couldn’t guarantee that it would make our list of the best website builders anytime soon.

SiteGround’s free website builder is a pretty limited tool. It’s geared toward novices, so it doesn’t have many features. You receive a simple drag-and-drop builder with limited customization of the additional features you can add to your website. In addition, pre-made templates for mobile and desktop sites are accessible, and you may even create your own e-commerce website.

However, that is the extent of this website builder. When compared to Hostinger or even Wix, which do require additional costs, both options offer more functionality, better themes, and customization opportunities.

SiteGround customer support

SiteGround
24/7 live chat
Email
Ticketing system
Phone line
Knowledge base
AI Assistant

SiteGround provides customer support through multiple means. Live chat, phone assistance, and help desk tickets are available 24/7. There is also a large knowledge library, a help widget on each page of your account control panel and Site Tools, and a sophisticated AI chatbot. It is powered by ChatGPT, which has been trained by SiteGround’s AI engineers and is supported by professional prompt engineering, to deliver accurate replies and solve specific inquiries via a wide range of frequently asked questions.

We studied numerous SiteGround reviews, and they all agreed that SiteGround’s customer service is superb. This is paired with a handful of Stevie Awards for customer service and the provider’s earlier claims of a 97.7% customer satisfaction rate. Of course, we wouldn’t believe it, so we decided to try it ourselves.

The first thing we observed was that SiteGround prefers you to use their support widget. It appears on every page, after all. The widget directs you to the Help Center, where you can find a wealth of knowledge in articles and tutorials.

knowledge-base

Of course, rather than reading countless lectures, you might contact a real person.

The SiteGround service proved to be quite efficient and quick. And it is exactly what we are searching for.

SiteGround Review: final thoughts

SiteGround is one of the top web hosting providers due to its 99.9% uptime guarantee and fast speed of 311 ms. All of its shared hosting plans include free SSL certificates, email accounts, native CDN, automatic backups, and built-in caching.

While the pricing is slightly higher, SiteGround uses cutting-edge technology, such as Google Cloud infrastructure and LiteSpeed web servers, to assure optimal performance. Furthermore, their customer service personnel are both competent and kind.

If you didn’t have time to read the whole SiteGround review or want to refresh your memory, here’s a concise summary:

Feature4.3★★★★☆Premium hosting for business
Pricing★★★★☆SiteGround’s prices start at $2.99. It provides excellent value for money, with numerous comprehensive website administration options, solid security, and high performance.
Ease of Use★★★★☆In terms of usability, SiteGround does not disappoint. Even if you’re a newbie, you’ll have all the help you need. It only takes a few clicks to create a website and install WordPress. Setting up a professional email address is also an option. You should not have any problems whatsoever.
Performance★★★★★When it comes to performance, SiteGround outperforms all of our expectations. It achieved 99.99% uptime, loaded my completely built website in less than a second, and easily handled 50 visitors at once.
Security★★★★★SiteGround takes security seriously. The service applies a number of security features to protect your website. SSL certificates, DDoS protection, and daily backups are accounted for.
Support★★★☆☆Tickets can be submitted via live chat, phone, or support desk at any time. The knowledge base, assistance widget, and AI chatbot are all useful tools. The downside is that it takes some time to find the live chat option and toll-free phone number.

So who do we recommend SiteGround to?

SiteGround’s shared hosting is ideal for business websites, freelancers, and small organizations. Especially for those who need to outperform competitors in every field, the supplier offers all of the tools and top-tier performance to assist you.

Who we don’t recommend SiteGround to:

If you are looking for a modest personal website, SiteGround may be too much for you. After all, you don’t buy a large truck to drive alone on crowded New York City streets every day, right? It is important to receive the appropriate service for one’s unique needs. That is why we selected a few alternatives that provide different services at varying pricing ranges.

Is SiteGround hosting any good?

Yes, SiteGround is a superb hosting business. It includes several important features, such as caching and in-house security mechanisms, and its performance is among the greatest we’ve ever seen.

Is SiteGround good for beginners?

Yes, SiteGround is an excellent hosting service for novices. Its native control panel is highly intuitive, the homepage contains a variety of beginner instructions, and WordPress can be installed with a few clicks.

How much does SiteGround cost?

Siteground’s shared hosting plans start at $2.99 per month. All plans include free SSL certificates, email accounts, native CDN, automated daily backups, unlimited bandwidth, and built-in caching. Meanwhile, if you’re searching for cloud hosting, you may expect to pay anywhere from $100 per month.

Is SiteGround a Russian company?

No, SiteGround has no links to Russia. It was formed in Bulgaria, with subsidiaries in the United States, the United Kingdom, Spain, and Cyprus.

Can you use Gmail with SiteGround?

Yes, you can use Gmail with SiteGround. All you have to do is connect your SiteGround email to Gmail, which is quite simple to do.

Where are SiteGround servers located?

SiteGround’s servers are spread over four continents and six locations: the United States (Iowa), Singapore, Australia, and Europe (UK, Germany, and the Netherlands).

Is SiteGround good for email hosting?

Yes, SiteGround is an excellent choice for email hosting. It includes a control panel for managing your email accounts, anti-spam features, and the ability to easily create a professional email address. Every shared hosting plan, except the cheapest, has unlimited email addresses and storage.

Best SiteGround alternatives 2024

SiteGround may be excellent, but that doesn’t mean it’s ideal for you. If you have different demands or requirements for a hosting company, we would recommend checking out Hostinger or Bluehost.

Hostinger

Hostinger is a considerably cheaper alternative to SiteGround that nevertheless provides excellent performance. The costs begin at $2.69 per month.

While the price difference is clear, Hostinger is not significantly slower than SiteGround when it comes to speed. What you do give up are extensive website administration tools. Hostinger is simple to use but lacks numerous capabilities.

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